FAQs

All your questions answered in one place

Accessing funds

How do I annuitize my annuity?

Please contact our service center at 888.513.8797 for questions related to annuitizing your annuity contract.

How do I take a policy loan?

To take a loan against your life insurance policy, please complete the and mail or fax it to our service center.

Postal mail:
Ñî¹óåú´«Ã½ Service Center
P.O. Box 81497
Lincoln, NE 68501

Overnight delivery:
Ñî¹óåú´«Ã½ Service Center
777 Research Drive
Lincoln, NE 68521

Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.

How do I file a death claim?

To file a death claim, please have the policy number and contact our service center at 888.513.8797.

How do I file a living benefits claim?

To file a living benefits claim, please have the policy number and contact our service center at 866.702.2194, option 5.

How can I take a withdrawal from my life insurance policy?

To withdraw funds from your life insurance policy, please complete the . To take a loan against your life insurance policy, please complete the . You can mail or fax it to our service center.

Postal mail:
Ñî¹óåú´«Ã½ Service Center
P.O. Box 81497
Lincoln, NE 68501

Overnight delivery:
Ñî¹óåú´«Ã½ Service Center
777 Research Drive
Lincoln, NE 68521

Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.

How do I surrender my universal life insurance policy?

We're sorry to lose you as a customer but understand the need to surrender. Please fill out the form and mail or fax it to our service center.

Postal mail:
Ñî¹óåú´«Ã½ Service Center
P.O. Box 81497
Lincoln, NE 68501

Overnight delivery:
Ñî¹óåú´«Ã½ Service Center
777 Research Drive
Lincoln, NE 68521

Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.

Records